FAQ
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What payment methods do you offer?
We offer Bank transfer: available for legal entities and individual entrepreneurs. After placing an order, you will receive an invoice that can be paid at a bank or through your bank account.
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Can I pick up my order myself?
Yes, you can pick up your order from our warehouse by prior arrangement. For details on self-pickup, please contact our engineers.
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How quickly will I receive my order?
Delivery within Ukraine usually takes 1 to 3 business days, depending on your location. Orders placed before 3:00 PM are shipped the same day. International delivery terms are discussed individually.
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Can I return or exchange a product?
Yes, you can return or exchange a product of proper quality within 14 days of receipt, provided that:
- The product has not been used and shows no signs of operation.
- The original packaging and all components are intact.
- All product labels and markings are preserved.
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What is the warranty period for the products?
The warranty for all listed products is 12 months.
